Open Escalations
{{ overview.unified_escalation_count }}
Age 3+ Days
{{ overview.escalations_over_3_days }}
Partner Reviews
{{ overview.review_pending_count }}

Unified Partner Escalation & Review Ageing

Escalations assigned to the Engagement Partner or Review Partner.

{% for row in unified_escalations %}{% else %}{% endfor %}
{{ row.client_name }} — {{ row.service_name }}
{{ row.financial_year }} · {{ row.level|replace('_',' ')|title }} · {{ row.age_days }} day(s)
{{ row.message }}
No open escalations assigned to you.

Partner Review Ageing

{% for row in partner_engagement_review_queue %}
{{ row.client_name }} — {{ row.service_name }}
{{ row.financial_year }} · Partner {{ row.pending_partner }} · Review Partner {{ row.pending_review_partner }} · {{ row.sla.label }}
{% else %}
No pending partner reviews.
{% endfor %}