{{ note.comment_type|replace('_',' ')|title }}
{{ note.task.task_name if note.task else 'Message' }}
{{ note.subscription.catalogue.service_name if note.subscription and note.subscription.catalogue else '' }}
{{ note.created_at_utc.strftime('%d-%m-%Y %I:%M %p') if note.created_at_utc else '' }}
{{ note.message }}
From: {% if note.created_by %}{{ note.created_by.full_name or note.created_by.email }}{% else %}Firm team{% endif %}
{% if note.task %}Open related work{% endif %}