SLA Breached
{{ overview.sla_breached_count }}
SLA Warning
{{ overview.sla_warning_count }}
Task Escalations
{{ overview.escalation_count }}
Review Dependencies
{{ overview.engagement_review_count }}

SLA Breaches

Engagement-level statutory/internal due-date breaches.

{% for row in sla_breached %}{% else %}{% endfor %}
{{ row.client_name }} — {{ row.service_name }}
{{ row.financial_year }} · {{ row.progress_percent }}% complete
{{ row.sla.label }}
Age {{ row.sla.age_days }} day(s)
No SLA breaches.

SLA Warning Window

Due within seven days.

{% for row in sla_warning %}{% else %}{% endfor %}
{{ row.client_name }} — {{ row.service_name }}
{{ row.financial_year }} · {{ row.progress_percent }}% complete
{{ row.sla.label }}
No engagements in warning window.

Existing Task Escalation Register

Unassigned, overdue and client-pending tasks remain visible.

Open Alerts
{% set rows = escalations %}{% include 'modules/manager_dashboard/templates/manager_dashboard/partials/_task_table.html' %}